we make our best efforts to deliver products within 5 to 10 working days to the address specified by you during the purchase.
our return policy gives you an option to return products purchased on MRP on the navyāsa website within a return period of 7 days from date of delivery.
Feel free to try on a product but all we ask is that the product remains unused and is preserved in its original condition along with the tags, bills and packaging to be eligible for return/exchange.
Return or exchange is not applicable for any discounted products on sale.
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you can place a request for return from the navyāsa customer order tracking portal or from the link you receive in the order confirmation communication. In case defective or incorrect products are received, issue should be raised with us within 48 hours of your order getting delivered, along with the image or video highlighting the concern.
To raise the query, you can write to us at navyasacare@adityabirla.com or call us on 1800-120-628972 for any further assistance
